IP-VPN Questions and Answers
What Is a Wide Area Network (WAN)?
A WAN is a data communications network that covers a relatively broad geographic area and that often uses transmission facilities provided by common carriers, such as telephone companies.
What types of transport Protocols are the most prevalent with an International WAN?
Frame Relay and IP-VPN are used often, but other services such as MPSL and Ethernet can be used.
How are WANs Used?
WANs are used to connect local area networks (LANs) together so that users and computers in one location can communicate with users and computers in other locations.
Global Communications Group Q&A
What are your Customer Service hours?
The service providers operate 24x7, 7 days a week. If you need to reach our headquarters office, we are available between 8am to 5pm MST.
How will I be billed?
We represent multiple companies and have negotiated competitive rates with each. You will be billed for the services you use by the underlying service provider.
Why should I work with GCG instead of the Carrier directly?
- Service. When you need help, we're only a phone call away, and you won't be sitting on hold waiting for us.
- Rates. We have negotiated pricing for services. In most cases, our rates are lower than those offered directly through the carriers providers.
- Choice. As a Master Agent representing different carriers, we work with you closely to choose the services that fit your requirements.
- Additional Telecom Services. Please utilize us for your office internet, voice, and data service needs
- Experience. Global Communications Group endeavors to be at the forefront of the technology. Our professional consultants have worked directly for major carriers over the past twenty five years implementing telecom services and supporting small, medium, and large business accounts.